Refund Policy

Last updated: June 20, 2026

We want you to be happy with CookJar. This Refund Policy explains when and how you can get a refund for a CookJar subscription.

Money-back guarantee

If you're not satisfied, you can request a full refund within 30 days of a charge. We process eligible refund requests promptly and without hassle.

How to request a refund

Email support@cookjar.app from the address you used to subscribe, and include your order or receipt details. Because Paddle.com is our Merchant of Record, you may also request a refund or find your receipt through the Paddle link in your purchase confirmation email.

How refunds are issued

Approved refunds are returned to your original payment method. Depending on your bank or card provider, it typically takes 5–10 business days for the refund to appear.

Cancelling future renewals

A refund for a past charge does not automatically cancel your subscription. To avoid future charges, cancel your subscription (see the Terms of Service) before the next renewal date.

Contact

Questions about a refund? Email support@cookjar.appand we'll help.